Administrator Position


Post/ job Title: Administrator

Location: Active Horizons, Community Hub, Erith

Contract: Part time, two days a week, one-year contract with potential for further extension

Hours: 12 hours a week, 6 hours a day, with flexibility around start and finishing times. Preferably Monday and Tuesdays.

Salary:  £12/hr

Holiday: 12 days + Bank Holidays, Christmas closure

Accountable to: Director

About Active Horizons

Active Horizons is a vibrant youth organisation set up to support the needs of young people mainly from the Black minority and ethnic community. Based in Erith, London Borough of Bexley, we recently been privileged to take manage a community hub where we based running all our community project for the young people.

Job Description

This is an exciting opportunity to help us get organised. You will play a key centralised role in our organisation and support the delivery of services that help young people to gain and achieve their goals. A key part of the role will also be acting as the focal point for the Director and members of staff. Also dealing with bookings, phone calls, community hub visits and drop in and enquiries. The post holder will be the first point of contact for external stakeholders, while providing core administrative support to the organisation and its projects.

  • The role will involve organising and coordinating the team’s and project schedule by organising key external and internal meetings, administrative support to the senior team as well as communicating with key stakeholders.
  • Manage activity bookings and venue hire bookings.
  • Organise our community hub.
  • Providing the first point of contact for volunteers and supporters, and handling emails and correspondence
  • Maintaining contact and communication lists and ensuring GDPR compliance
  • Maintaining and managing the organisation’s database (CRM), including processing membership data and keeping membership and donor records accurate and up to date. Accurately inputting data into the system.
  • Update the website and ensure activities and content is up to date.
  • Develop and update policies and procedures.
  • Someone who can balance the need to use their own initiative while taking direction from members of staff to deliver the best outcomes for the organisation.
  • Assisting with activities and events, including booking rooms and for meetings and events
  • Assisting in volunteer recruitment.

Person Specification

  • You must have excellent verbal communication skills
  • Strong IT skills, including the use of MS Word and Excel, the internet and email and use of Social media platforms
  • Strong attention to detail.
  • Respectful and well mannered.
  • Have a flexible approach and enjoy working in a team.
  • Be very organised and achieve to get things done accordingly
  • You will have strong administrative and organisational skills with the ability to effectively manage a number of concurrent projects and prioritise workload to meet challenging deadlines.
  • You will possess excellent social skills and be able to effectively engage with key stakeholders such as Young people, community members, funders, and partners to ensure their co-operation to achieve the best possible outcome.
  • You will be committed to delivering a highly responsive service to our clients.
  • You will be able to maintain the strictest confidence, especially when dealing with sensitive or confidential information.
  • You must enjoy working as part of a team and recognise individual responsibility to contribute to the performance and success of the team.
  • You need to have a “can do” attitude, be an enthusiastic problem solver.

You will be committed to safeguarding and promoting the welfare of children, young people, to respond proactively to any concerns.

Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). 

Download Job Description-  Administrator JD

Closing date for applications: Sunday 16th August 2020.

Interview date: To Be Confirmed.


How to Apply

Send email to

Submit your CV and Covering letter outlining why you are right for the role. The CV and Covering Letter should be one document as one document. Include your contact email and telephone number on the Covering letter.

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